Privacy Policy

Last updated: August 2026

C Line Cars (“we”, “our”, or “us”) operates the website tunbridgewellstoheathrowtaxis.co.uk. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.

Information We Collect

We may collect the following personal information when you use our booking service or contact us:

Full name
Email address
Phone number
Pickup and drop-off address
Flight details (flight number, terminal)
Payment information (processed securely by our payment provider)

How We Use Your Information

We use the information we collect to:

Process and confirm your taxi booking
Contact you regarding your booking
Send booking confirmations and receipts
Improve our services
Comply with legal obligations

Data Sharing

We do not sell or share your personal data with third parties except where necessary to fulfil your booking (e.g., with your assigned driver) or as required by law.

Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal requirements. Booking records are typically retained for 6 years.

Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request erasure of your data
Object to processing of your data
Lodge a complaint with the Information Commissioner’s Office (ICO)

Cookies

Our website uses cookies to improve your browsing experience and analyse site traffic. You can control cookies through your browser settings.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: twclinetaxi@gmail.com
Phone: 01892 308081
Address: Royal Tunbridge Wells, Kent, TN1 1AA